Frequently Asked Questions

Skill2Offer is an AI-powered career English coach. It measures how ready your professional English is for the role you want, then helps you close the gap: interviews, recruiter calls, meetings, and presentations, across 21 career tracks with role-specific questions, mock interviews, full simulations, and CV review.

Creating an account is simple and free. Start with the free English Career Readiness Score or click 'Sign up', enter your email address, and create a password. No credit card required. You'll immediately get access to sample questions, interview checklists, and your first practice tools.

The Free plan gives you the English Career Readiness Score with unlimited retakes, access to 21 career tracks and 63 skill levels with 2 questions and model answers per topic, interview checklists, behavioral questions, 3 text-based mock interviews, and 1 AI CV review. Upgrade to Pro to unlock all 900+ questions, voice mocks, simulations, and full access to all tools.

We cover 21 IT career tracks: Full-Stack Developer, Backend Developer, Frontend Developer, Data Engineer, Data Scientist, AI/ML Engineer, DevOps Engineer, Cybersecurity Analyst, SOC Analyst, NOC Analyst, IT Support, Data Center Technician, Cloud Engineer, QA/Test Engineer, Mobile Developer, SRE/Platform Engineer, Database Administrator, Network Engineer, Solutions Architect, Business Intelligence Analyst, and Product Manager. Each track has 3 experience levels (Junior, Mid, Senior) with role-specific questions and model answers.

Mock Interviews are focused practice sessions where you answer 3-5 questions on specific topics and receive instant AI feedback. Full Simulations replicate a complete 45-minute interview experience with 5 sections: introduction, technical questions, scenario-based problems, behavioral questions, and closing (where you ask questions). Simulations give you the closest experience to a real interview.

Interview Loops simulate the multi-round interview process used by top tech companies like Google, Amazon, Meta, and Microsoft. Each loop includes multiple rounds such as phone screen, technical coding, system design, behavioral, and hiring manager interviews. You receive scores for each round and an overall assessment, just like in a real interview process.

Our AI analyzes your answers in real-time, comparing them against model answers and industry best practices. You receive feedback on content coverage, structure, clarity, and specific suggestions for improvement. For voice interviews, you also get delivery feedback on pace, filler words, clarity, and fluency.

Free users can practice with text-based interviews and use the public English Career Readiness Score. Pro and Bootcamp users get access to voice interviews where you speak your answers naturally. Your speech is transcribed in real-time, and you receive additional feedback on pace, filler words, clarity, and structure. Voice practice is the closest experience to a real interview or career conversation.

Our question bank contains over 900 real interview questions collected from actual IT job interviews at companies ranging from startups to Fortune 500. Questions are categorized by role, difficulty level (easy, medium, hard), and type (technical, behavioral, scenario). We regularly update our database to reflect current industry trends and hiring practices.

STAR stands for Situation, Task, Action, Result - the gold standard framework for answering behavioral interview questions. Our platform provides STAR guidance for every behavioral question, showing you exactly what to include in each section. Pro users can build a personal Stories Bank where they save their STAR stories and tag them to relevant competencies.

Yes! We have dedicated training for all 16 Amazon Leadership Principles, plus behavioral competencies used by other top tech companies. Each principle includes multiple practice questions, example answers, red flags to avoid, and green flags that interviewers look for. This preparation is essential for anyone interviewing at Amazon or companies with similar values-based interviews.

The Stories Bank is your personal library of STAR stories. Instead of thinking of examples on the spot during interviews, you prepare polished stories in advance. Each story can be tagged to multiple competencies (e.g., 'Led team migration' can apply to Leadership, Technical Decision Making, and Delivering Results). During practice, we suggest which of your stories best fits each question.

Upload your CV (PDF or paste text) along with a target job description. Our AI analyzes your CV for ATS optimization, identifies missing keywords with importance levels, rewrites weak bullet points to be more impactful, suggests structural improvements, and generates an improved version of your CV. You can download the optimized CV as a PDF.

Interview Loops simulate the multi-round interview process used by top tech companies like Google, Amazon, Meta, and Microsoft. Each loop includes multiple rounds such as phone screen, technical, system design, behavioral, and hiring manager interviews. You receive scores for each round and an overall assessment, replicating the real experience of interviewing at a top company.

Yes! Pro users can generate shareable links for their mock interview and simulation results. These links are perfect for showing mentors, career coaches, or friends your progress. Shared results include your answers, AI feedback, and scores. Links expire after 6 months for privacy.

In voice mode, interview questions are read aloud using natural text-to-speech. You respond by speaking into your microphone. Your speech is transcribed in real-time, and you receive the same detailed feedback as text mode, plus additional analysis of your pronunciation, speaking pace, and verbal clarity.

Delivery feedback evaluates spoken English for professional communication. You receive specific feedback on speaking pace, filler words, clarity, answer structure, and overall fluency. This helps non-native speakers and any professional who wants to sound clearer and more confident in English.

We offer multiple interviewer voices with different accents (American, British, Indian) and personas (calm, professional, strict, friendly, energetic). You can preview voices before selecting and change your preference anytime. Different voices help you prepare for the variety of interviewers you might encounter.

Pro is a monthly or annual subscription with recurring billing, perfect for ongoing career English practice and continuous interview preparation. Bootcamp Sprint is a one-time payment of $49 for 90 days of full Pro access, ideal for an intensive interview sprint. Both give you full access to Pro features during their active period.

Yes, you can cancel your Pro subscription at any time from your account settings. When you cancel, you'll continue to have Pro access until the end of your current billing period. After that, you'll be downgraded to the Free plan but keep access to all your saved stories and history.

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe, our PCI-compliant payment processor. We do not store your card details on our servers. All transactions are encrypted with bank-level security.

When you cancel your Pro subscription, you keep full Pro access until the end of your current billing period. After that, your account reverts to the Free plan. There are no refunds for partial billing periods, but you can cancel anytime with no penalties or hidden fees. For Bootcamp passes, access continues until the 90-day period expires.

Pro and Bootcamp users have monthly limits for certain features: 20 CV reviews, 2,000 text-to-speech requests, and 200 voice transcriptions per month. Mock interviews and simulations are unlimited. Limits reset on the first day of each calendar month. Free tier limits are lifetime (total ever used) and don't reset.

Absolutely! You can upgrade to a Pro subscription at any time. If you have an active Bootcamp pass, your Pro subscription will extend your access beyond the 90-day period. This is a great option if you want to continue your preparation after a successful interview sprint.

Click on 'Log in' and then select 'Forgot password'. Enter your email address, and we'll send you a password reset link within minutes. Check your spam folder if you don't see it. The link expires after 24 hours for security.

First, ensure your browser has microphone permissions enabled for our site. Try using Chrome or Edge for best compatibility. Check that your microphone is working in other applications. If issues persist, try clearing your browser cache or using an incognito window. Contact support if problems continue.

You can reach our support team through the Contact page or by emailing support@us.skill2offer.com. Pro users receive priority support with responses within 24 hours. We're here to help with technical issues, billing questions, or any feedback about the platform.