What are the most essential command-line commands that an L1 IT support technician should know in both CMD and PowerShell, and in what real-world troubleshooting scenarios would you use each one?

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Knowing how to use the command line is a skill that separates reactive help desk technicians from proactive problem solvers. While the graphical interface handles most tasks, the command line gives you faster access to diagnostic tools, the ability to automate repetitive tasks,…