A patient asks what their test result means before the provider has reviewed it. What would you say?

Question

Accepted Answer

I would avoid interpreting the result and explain the process. For example: "I understand you want to know what it means. The provider needs to review the result and explain it in the context of your care. I can send a message asking when you should expect a follow-up, or I can help schedule a call or visit if that is the clinic process." This respects scope and keeps the patient informed.