Question 4 of 10Pro Only
Your SaaS product has a 3:1 LTV-to-CAC ratio but a 14-month payback period. Is this healthy, and what levers would you pull to improve it?
Sample answer preview
A 3:1 LTV-to-CAC ratio is generally considered healthy, indicating that each customer generates three times more value than it costs to acquire them. However, the 14-month payback period introduces a significant cash flow concern that the ratio alone does not capture.
LTV:CAC ratiopayback periodunit economicsARPUexpansion revenuecash flow