As a senior nurse, how would you respond to a repeated handoff quality problem on your unit?

Question

Accepted Answer

I would treat it as a system and coaching issue. First, I would gather examples to understand what is missing: pending tasks, acuity, medication timing, or safety risks. Then I would align the team on a standard handoff structure, coach staff privately when needed, and measure improvement through audits or feedback. I would avoid blaming individuals publicly because the goal is reliable communication and patient safety.