Question 1

How would you coach a new SDR whose calls sound too scripted?

Accepted Answer

I would first listen to a few calls and identify where the script helps and where it hurts. Then I would coach them to keep the structure but personalize the language, ask one relevant business question, and respond to what the prospect says. I would role-play the opener and two common objections. The goal is not to remove structure, but to make the SDR sound present and consultative.

Question 2

Build an outbound campaign plan for a new target segment and explain it to your manager.

Accepted Answer

I would define the segment, why it is attractive, the business pain we expect, the trigger signals we will use, and the outreach sequence. For example, I would target fast-growing SaaS companies hiring sales reps because they may need better follow-up visibility. I would test two message angles, track reply and meeting rates, and review results after two weeks before scaling the campaign.

Sales Development Representative

Topics

Senior SDR Strategy, Coaching & Team Performance

Mock Interview

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