How would you design an automated incident response workflow using a SOAR platform for a common alert type, such as a phishing email report? What steps should be automated, and what should always require human decision-making?

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Designing an automated phishing response workflow is an excellent use case for SOAR platforms because phishing is high-volume, follows predictable patterns, and has many steps that can be safely automated.

How would you design an automated incident response workflow using a SOAR platform for a common alert type, such as a phishing email report? What steps should be automated, and what should always require human decision-making?

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